Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars (Stephanie Palazzolo/The Information)

Stephanie Palazzolo / The Information:
Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars  —  Automating customer service has been among the most popular applications of artificial intelligence models, and investors have pumped …

from Techmeme https://ift.tt/Bgj0WlR