Marc Benioff says Salesforce is saving about $100M a year by using AI tools in its customer service operations (Brody Ford/Bloomberg)

Brody Ford / Bloomberg:
Marc Benioff says Salesforce is saving about $100M a year by using AI tools in its customer service operations  —  Salesforce Inc. said it's saving about $100 million a year by using artificial intelligence tools in the software company's customer service operations.

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